Shipping
Shipping Policy
1. Shipping Overview
We are committed to delivering your order as quickly and efficiently as possible. Our shipping policy ensures you are informed about the details of our shipping practices, including processing times, shipping rates, and delivery options.
2. Shipping Destinations
We currently ship to destination. For a complete list of shipping destinations, please refer to www.17track.net.
3. Shipping Methods and Rates
We offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the shipping method you select and the destination of your order. Here are our standard shipping options:
- Standard Shipping: Typically arrives within [7] to [15] business days. Rates start at [$ 3.00].
4. Order Processing Time
Orders are processed within [30] business days. Orders placed on weekends or holidays will be processed on the next business day. Please note that processing times may vary during peak periods or sales events.
5. Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through [Carrier’s Name]’s website.
6. Delivery Times
Delivery times depend on the shipping method chosen and the destination. Estimated delivery times are as follows:
- Domestic Orders: [5] to [15] business days
- International Orders: [15] to [30] business days
Please note that delivery times may be affected by factors such as customs delays, weather conditions, and carrier disruptions.
7. Shipping Restrictions
Certain items may have shipping restrictions or may not be available for delivery to certain locations. If an item is not available for shipping to your address, we will notify you and offer alternative solutions.
8. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at [Customer Service Email] or [Phone Number] immediately. We will work with the carrier to resolve the issue and provide a solution, which may include a replacement or a refund.
9. Signature Requirements
For high-value orders, a signature may be required upon delivery. Please ensure that someone is available to sign for the package at the delivery address.
10. Changes to Shipping Address
If you need to change the shipping address for your order, please contact us as soon as possible. We will do our best to accommodate changes before the order is shipped. Once an order is in transit, we are unable to alter the delivery address.
11. Contact Us
If you have any questions or need assistance with your order, please contact our customer service team at service@bohoelf.com. We are here to help and ensure you have a positive shopping experience.